Shipping policy

Shipping Policy

Shipping Locations

Oak Atelier currently ships throughout the United States.

Shipping Costs

We offer free shipping on all orders. There are no additional shipping charges at checkout.

Order Processing & Delivery

Once your order has been placed, it will be prepared for dispatch as quickly as possible.

Estimated delivery time:

Orders are dispatched within 1 working day. Estimated delivery is 3–7 working days from placing your order, including processing and transit time.

Please note that delivery times are estimates and may occasionally be extended due to factors outside of our control, including courier delays, severe weather, public holidays, or periods of high demand.

Order Tracking

As soon as your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your delivery.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, unexpected delays can occasionally occur. We appreciate your patience and understanding should this happen.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase. Oak Atelier cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.